In case you haven’t heard, a DogSpot is a “smart sidewalk sanctuary, providing your dog a safe and cozy home away from home while you briefly go somewhere they aren’t allowed… without having to take risks like tying them up or leaving them in the car. “
According to a recent SupermarketNews article, Albertsons has become the latest supermarket chain to offer DogSpot. Other chains that have been testing the concept include Kroger and Stop & Shop.
“At Albertsons, we are always looking for ways to better serve our customers,” said John Colgrove, Albertsons intermountain division president.
DogSpot houses are app-connected and available on both iPhone and Android, offering customers quick and seamless access, according to the Brooklyn-based startup. Customers may reserve a house up to 15 minutes before use through the app if they’re anticipating a trip to the store or use an available house immediately upon arrival. The houses lock to allow only the customer’s specific app account access to the house while their dog is inside, to ensure the dog’s safety while the customer shops. They’re also temperature controlled with fresh air ventilation to keep an optimal temperature inside for the dog and equipped with UVC lights that sanitize the house automatically between each new session. Customers can monitor their dog through the DogSpot app’s puppy-cam feature while they shop. Cost is approximately thirty-cents per minute.
Another example of enhancing the shopping experience with higher levels of customer service and engagement!