89% of U.S. grocery shoppers now use a smartphone at the store says research from Acosta.
The data was published in a recent SupermarketNews article, which stated the current figures marked an increase when compared to the 67% who said they used smartphones while shopping in 2015.
“Mobile-assisted grocery shopping is here to stay and offers a great opportunity for brands and retailers to truly meet the needs of today’s shoppers,” said Colin Stewart, executive vice president of business intelligence at Acosta. “By delivering an end-to-end approach from mobile recipe/meal planning and list making to e-commerce and an in-store experience that is enhanced by mobile, they can not only attract more customers but also engage with them in new and meaningful ways, during the pandemic and beyond.”
Some additional data that might be of interest includes:
- 58% of consumers polled report being comfortable using digital and online tools to help with food shopping, compared with 42% in 2017 and 35% in 2015
- 70% reported using a grocery retailer’s app while shopping
- 34% of shoppers said they view their grocery store circular online
- 30% of grocery shoppers said they redeem online/mobile coupons downloaded to their smartphone, up from 24% in 2017 and 19% in 2015