Supermarkets Leveraging Technology & Innovation to Make Continuous Improvements

Recent Progressive Grocer articles have highlighted a variety of examples of how supermarket chains are leveraging technology and innovation to make ongoing improvements in operations and the customer experience.

For example, Save Mart Cos., based in Modesto, Calif., is investing in robots that automatically audit store shelves to ensure that products are stocked and in the right location. The initiative involves a partnership with Simbe Robotics of San Francisco. The robots, named “Tally,” will first be deployed in seven stores. They are able to scan up to 30,000 products a day, helping retailers “reduce out-of-stocks by up to 30% and redirecting store staff to personally interact with shoppers.”

flex postAnother example of innovative thinking in response to shifting consumer shopping habits involves new products designed to improve curbside pick-up, which many industry leaders believe is here to stay. FlexPost® helps retailers manage traffic and keep people safe during curbside pickup trips. These flexible signposts and bollard systems can claim to reduce parking lot repair and maintenance costs, and also minimize the impact of minor collisions with customer vehicles.

Finally, in honor of Earth Day a number of organizations have come out with announcements this week about their sustainability efforts, ranging from waste reduction to regenerative farming to net zero energy use.

Among those we found most interesting are:

  • Four Stop & Shop stores in Massachusetts are piloting a Flashfood mobile app that shares sales pricing on perishables that are close to their best-by date. Stop & Shop has a goal of reducing food waste by 50% by 2030.
  • Given concerns about package waste associated with home delivery services, HelloFresh reported this week that it is teaming up with Pratt Industries to switch to cardboard packaging made of 100% post-consumer recycled content for its HelloFresh and EveryPlate meal kits. The company estimated that the move will help reduce GHG emissions by 6,800 tons and save more than 115,000 trees a year.
  • C&S Wholesale Grocers outlined several areas in which the company is preserving the environment, working to eliminate waste and reducing its carbon footprint. Among those sustainability steps, the C&S reports that it is improving fuel efficiencies in its fleets, including piloting trailer reefers on zero emission technology and tractor fleets on non-fossil fueled power in key markets.