Category Archives: engaging people

Kroger’s Innovative Step-up

Spring-boarding from our previous post on emerging innovations within the supermarket industry, Kroger has exemplified such behavior by launching new new drive-thru test sites for coronavirus.

According to a recent SupermarketNews article, the chain will be offering free drive-thru testing for COVID-19 at 50 locations in more than 12 states by the end of May, and expects to have conducted up to 100,000 tests by that time.

So far, Kroger’s healthcare arm, said it has performed almost 8,000 tests in 30 locations.

The article goes on to quote Rodney McMullen, Kroger Chairman and CEO, as saying, “As part of Kroger’s commitment to help America reopen safely, we are proud to help expand access to COVID-19 testing as a partner in the U.S. Department of Health and Human Services Public-Private Testing Partnership.”

Not only is the drive-thru aspect of Kroger’s testing model innovative, but so too is their methodology. Their sites use anterior nares or mid-turbinate nasal swab tests, which are designed to increase safety. The tests are completed in just a few minutes using self-administered test kits, and results are expected within about 48 hours.

In a recent Harvard Business Review article, Bill Taylor, co-founder of Fast Company and the author of Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways shared some great examples of how bad times have brought out the best in people and organizations.

Possibly this free testing being offered by Kroger will be remembered as such in the future?

Wegmans Wins High Rating on Fortune Best Places to Work List

Once again Wegmans has been recognized as one of the best places to work in the country, as they ranked #2 on Fortune’s 2018 list.

“Company loyalty runs deep at this more than century- old grocery chain, which spent $50 million on employee development last year (plus $5 million in scholarships) and filled half of its open positions internally,” the Fortune web site states.

The piece went on to share that staffers say “fulfilling” work gives them a “sense of purpose,” thanks to Wegmans’ mission of “helping people live healthier, better lives through food.” The civic spirit helps too: The chain reclaims millions of pounds of food every year to feed the hungry.

Salesforce was listed atop the list, which, according to the company’s website, measures companies on the following characteristics:

  • Executive team effectiveness
  • Innovation
  • People-focused programs
  • “Great Place to Work For All”

In a Great Place to Work For All, employees report high levels of trust, credible and respectful leadership, pride in the work, and camaraderie.

More than 315,000 employees provided feedback to determine the winners of the 2018 list. To be considered, companies needed to have at least 1,000 employees and receive enough survey responses to achieve a 95% confidence level with no more than a 5% margin of error.