A recent article published by Progressive Grocer predicts some big changes will take place within the retail food industry this year.
“We believe we’re in for the biggest shift in retail history, revolving around the dramatic change to digital mindsets,” the article said.
“The most important things in retail will become even more important. The things that have always been important to retailers — convenience, value and personalization — will continue to matter. In fact, they’ll matter more than ever. However, the ways that retailers deliver on those three core ideas is ripe for innovation.”
Their predictions for 2022 include:
- The hybrid in-store and online model will continue to explode because it delivers convenience for shoppers.
- Bundling will need to be redefined to offer even larger value to customers.
- Personalized white-glove service will have to expand beyond the in-store experience.
- As digital transformation accelerates, measuring results is going to become increasingly important.
Read the full article…