Tag Archives: supermarket trends

Forbes Was Right: 4 Ways Your Grocery Store Might Change this Year

This past December Forbes published an article suggesting we should expect to see more changes at the grocery store this year as the industry adapts to various competitive pressures and emerging shopping habits.

“The last year has been a trying one for supermarkets that face not only changing technology and consumer demands but heightened competition on price,” the article said.

The article predicted four key trends for 2018, which were:

  1. More online shopping options
  2. Mobile payment acceptance
  3. Meal kits
  4. In-store drinking and dining

At the half-way-or-so point, it seems these predictions are on track. And clearly all four predictions focus on improving processes as well as customer service and the shopping experience!

Guess we can all stay-tuned to see if these trends continue…

 

Employee Engagement at Hy-Vee

According to a recent SupermarketNews article, Hy-Vee Inc. has introduced a benefits program for part-time employees.

Calling the move a “first of its kind in the retail industry,” the Midwestern grocer said the program offers 11 benefit options to its more than 58,000 part-time staff ages 19 and older. Spouses and dependents also are covered by the plan, whose options include:

  • Health
  • Dental
  • Vision
  • Short-term disability
  • Accident and critical illness coverage
  • Hospital indemnity
  • Group  and individual life and disability insurance
  • Auto, homeowner and renter insurance
  • Pet insurance

Read the full article… 

Top 10 2017 Industry Disruptors

Events or actions that had a significant impact on the retail food business this past year, as published by SupermarketNews:

  1. Amazon’s purchase of Whole Foods Market
  2. German discounter Lidl entering the U.S. market
  3. The granularity of data and the speed with which it can be converted into insights and action
  4. The new position of Chief Digital Officer, reflecting the desire to find new ways to enhance the customer experience in the modern shopping environment
  5. The proposed mega-merger between CVS and health insurance provider Aetna
  6. Private label growth — a marked boom in store brands
  7. Plant-based alternatives to dairy: 58% of adults now drink non-dairy milk
  8. The hyperactive hurricane season disrupted retail operation in the gulf-and-south regions, and also demonstrated how adept food retailers have become at responding to natural disasters
  9. Blockchain technology, which is designed to provide real-time, public information on food products as they travel through the supply chain from producer to store

Food Waste!

In a recent video report, Phil Lempert, “Supermarket Guru,” referenced a United Nations’ Food & Agriculture Organization statement indicating one-third of food gets spoiled or wasted.

That translates to approximately $1 trillion per year, or double the dollar volume of the grocery industry as a whole!

As you are most likely aware, to reduce food waste we have to control environmental conditions including temperature, moisture levels, and UV exposure all across the supply chain including on shoppers homes.

The Spoon reports that a group of researchers led by Giovanni Salvatore at ETH Zurich have developed a biocompatible microsensor that can be directly applied to food and is safe to eat. The sensor is made from a combination of edible materials such as magnesium and a compostable polymer made with corn and food starch.

But there is a problem – making them is currently very expensive, compared to pennies or even fractions of pennies for traditional RFID tags.

However, Salvatore predicts that these biodegradable sensors will be part of our everyday lives within 5 to 10 years.

Robots in the Aisles?

A recent video and report by Phil Lempert, founder of supermarketguru.com, shared information about “Tally,” a robot that will be working the aisles at Schnucks looking for items that are out of stock and checking on prices.

The robot is being tested at a store in the Richmond Heights area of St. Louis, the article says. A second will be tested at another store in the Kirkwood area. The tests are expected to last about six weeks.

Tally weighs about 30 pounds and stands at 38 inches tall and has sensors to avoid bumping into things like shoppers and carts. It scans the shelves and notifies the store personnel when quantities are running low.

A new component of the digital trend?

Grocery Shopper Decisions at the Shelf?

A recent SupermarketNews article shared some interesting insights into how grocery shoppers are making decisions with respect to making healthier choices.

The primary factors influencing these “at the shelf” decisions include:

  • Concerns about impact on personal health/well-being
  • Desire to know exactly what ingredients go into their food
  • Environmental impacts
  • Do not want to support suppliers that use of genetically modified organisms (GMO’s)

While the study also showed an increasing number of shoppers relying on online-only retailers, (a trend led by Millennials), they’re selecting a narrow range of products online, such as household cleaning products, and continue to buy fresh bakery and produce items in-store.

 

Supermarkets, FDA React to the Coast-to-Coast Demand for Healthy & Fresh Choices

According to a recent SupermarketNews article, supermarkets are offering healthier and smaller fresh snack options.

Chains on both coasts are reacting to consumer demand for the same level of quality and freshness in their snacks that they demand from other prepared foods.

For example, Roche Bros., a 20-store chain based in Wellesley, Massachusetts has responded to the increased interest in fresh, prepared snacks by offering “salad toppers,” which are displayed alongside prepackaged salads. The small containers, which sell for about $2.50 to $3, include varieties of shrimp, chicken, steak tips, hard-boiled eggs and other proteins that are designed for either combining with a salad or eating as standalone snacks.

“It allows people to get a quick bite of protein on the go, without spending a lot of money,” said Adam Laliberte, kitchen director.  “There’s definitely an increase in demand for little bites to eat.”

Similarly, KeHE Foods’ Monterrey, Calif., fresh foods division has rolled-out a new line of cheese-based fresh snacks to about 50 retailers, said Amber Mahin, director of marketing and merchandising.

“They have proven to be very popular,” said Mahin. “The trends we are seeing are fast, fresh and healthy. People are eating smaller meals and meals with less calories.”

It seems like the U.S. Food and Drug Administration (FDA) may be providing support to health-conscious consumers as well, as their final rule for the new menu labeling provision of the Affordable Care Act has been published. This new law will impact supermarket deli and bakery departments for chains of 20 or more stores operating under the same name. Labeling will be required for restaurant-type food such as:

  • Made-to-order sandwiches, ordered from a menu or menu board at a grocery store
  • Food items shoppers serve themselves from a salad or hot food bar at a grocery store
  • Grab-and-go items such as muffins at an in-store bakery

3 Trends Impacting Supermarkets

In a recent article published by ECRM, a support organization that provides business solutions to retailers by integrating process, vision and technology, three key trends were identified as having a significant impact on the grocery retail field:

“The U.S. food retailing business has never been more competitive, the article said. “A number of trends are putting pressure on food retailers of all stripes…”

The article went on to suggest that the food retail business is evolving and “the customer is king!” Data from a study done by Packaged Facts was also shared, identifying three key trends as “shaping” the food and beverage retail market:

  • The incursion of e-commerce onto the food retailing landscape
  • The evolution and expansion of contactless payment options
  • The rise of the smaller store formats

Read the full article…

Supermarkets of the Future Fast Approaching!

Several past posts have shared details about radical new changes that are being tested by various supermarket chains.

Well, the trend seems to be continuing according to a recent NY Post article, which gives the scoop on Amazon’s latest innovation: a two-story, automated grocery store in which a staff of robots on the floor upstairs grabs and bags items for shoppers below!

The “futuristic prototype” is based on the recently unveiled “Amazon Go” convenience store, “with a bigger layout that could span anywhere between 10,000 and 40,000 square feet.”

The article goes on to explain that Amazon’s plan is to stock these bigger stores with items people prefer to see before buying. In addition, these bigger stores are expected to operate with fewer  employees – possibly as few as 3 to 10 workers per shift!

Read the full story… 

5 Emerging Trends That Demand Improved Supermarket Efficiency

“Shifting consumer lifestyles and habits are creating new challenges for food retailers,” says Topco in a recently released e-book.

The book goes on to suggest that supermarkets must successfully improve efficiencies and reallocate indirect spend monies to areas that will yield the highest returns for their needs in the face of today’s rewritten grocery industry landscape.

The authors list the following five trends with the greatest potential to affect your profits:

1  Experiential shopping
2  In-store restaurants
3  Digital marketing
4  Online grocery shopping
5  Gourmet, organic, and sustainably-sourced foods

See e-book…