We all know that Walmart and Amazon are “the” major retailers in America and, as noted in a recent msn.com article, they were rated first and second, respectively, in Kantar Consulting’s ranking of the top 50 U.S. retailers of 2018.
What was surprising, though, was the identity of the third-place winner. America’s third-biggest retailer is a grocery store!
Possibly you’ve already surmised that the third-place finisher on the list of top retailers in the country is Kroger! As the article states, lots of folks say that shopping at Kroger is a pleasure! The chain consists of just over four thousand stores in 42 states, and its headquarters are in Cincinnati. It is a low-priced grocery store that’s most popular in mid-western, mid-Atlantic, and southeastern states.
But of all things, Kroger is known most for its high level of customer service. It’s nice to see an organization that is customer-focused also be among the top in their trade!